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Can I order without the app?

The short answer is no. The app has a digital key-chain that allows unique identification of a user’s phone. This helps verified merchants recognize the phone they are working with.

Are you regulated?

Chendol is licensed by the Infocomm Media Development Authority (IMDA) under the a dealers licence class and is also a licensed secondhand goods dealer with the Singapore Police Force (SPF).

What is Chendol?

Chendol is an app "for smartphones". You can buy, sell and repair a phone with verified merchants anywhere near you (or have services fulfilled at your doorstep).

What happens when I make an order?

We will broadcast your order to our partner phone shops in Singapore. Once your order is accepted by a merchant, either you or the the latter will be on the way to do the deal. The order is cancel-able right up till the merchant starts working on your order. 

 Payment is only processed when the order is completed.

What are your mode of payments?

Cash and card options are available.

PayNow transfers are only made when you sell a phone to us.

When is delivery?

Chendol is open from 11am to 11pm daily. Unless otherwise specified, delivery usually takes place during business hours.

Do I need to pay upfront?

No. Payment is only processed when the order is completed.

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